Director of Human Resources and Community Relations
I. Responsible To:
- Administrator
- Doctors
- Board of Trustees
- II. Requirements:
Qualifications
- High school diploma or equivalent.
- Bachelor’s degree in healthcare administration or related field preferred
- Ability to communicate effectively in English Knowledge, Skills, and Abilities
- Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
- Understanding of labor laws and disciplinary procedures
- Strong organizational and interpersonal skills.
- Ability to determine appropriate course of action in more complex situations.
- Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
- Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
- Ability to maintain confidentiality of all medical, financial, and legal information.
- Ability to complete work assignments accurately and in a timely manner.
- Ability to communicate effectively, both orally and in writing.
- Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
Professional Requirements
- Adhere to dress code, appearance is neat and clean.
- Complete annual education requirements.
- Maintain patient confidentiality at all times.
- Report to work on time and as scheduled.
- Wear identification while on duty.
- Maintain regulatory requirements, including all state, federal and local regulations.
- Represent the organization in a positive and professional manner at all times.
- Comply with all organizational policies and standards regarding ethical business practices.
- Communicate the mission, ethics, and goals of the organization.
- Participate in performance improvement and continuous quality improvement activities.
- Attend regular staff meetings and in-services.
Physical Requirements and Environmental Conditions
- Position requires light to moderate work with 15 pounds maximum weight to lift and carry.
- Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
- Position requires long periods of time sitting and working on a computer.
- Duties:
Job Summary
Under general direction, is responsible for the Human Resources function at Fairview Regional Medical Center as well as directing the marketing and community involvement between the hospital and the communities it serves.
Essential Functions
- Promote the mission, vision, and values of FRMC.
- Adherence to all policies and procedures of hospital.
- Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Administration Department.
- Completes work assignments in a timely manner.
- Utilizes the appropriate chemicals and supplies according to procedure.
- Assists visitors with directions whenever requested.
- Always introduces self to patients, families, and visitors.
- Follows all infection control practices including hand washing techniques, Standard Precautions, and isolation precautions.
- Maintains set quality standards when performing job duties.
- Ability to do work on his/her own with normal supervision.
- Observes safety precautions at all times.
- Cooperate with other personnel to achieve departmental objectives, maintain good employee relations and interdepartmental objectives.
- Work on KPI’s (QI) with department personnel.
- Being actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
- Create and implement effective onboarding plans
- Develop training and development programs
- Assist in performance management processes
- Support the management of disciplinary and grievance issues
- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
- Manage Marketing platforms for the facility
- Manage Employee benefits
- Engage in community events to promote FRMC
- Review employment and working conditions to ensure legal compliance
- Enhance professional growth and development through participation in educational programs, training’s, current literature, in service meetings and workshops; shows responsibility for own professional practice and ongoing education.
- Do SQSS daily (beginning and end of shift) and training for SQSS as required.
- Check email daily
- Attends all manager meetings as required.
- Perform backup for payroll execution.
- Develop and execute departmental policies, procedures and practices.
- Keeps all policy & procedures up to date and reviewed annually.
Non-Essential Functions
- Perform other duties as assigned.