Clinic Manager

1. Chief Nursing Officer
2. Administrator
   1. Medical Staff
   2. Board of Trustees

Requirements:

II. Requirements:

Qualifications

• Must have current active license by Oklahoma Board of Nursing
  • RN preferred, LPN considered
• Must have current BLS certification.
• Ability to communicate effectively in English Knowledge, Skills, and Abilities
• Strong organizational and interpersonal skills.
• Ability to determine appropriate course of action in more complex situations.
• Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
• Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
• Ability to maintain confidentiality of all medical, financial, and legal information.
• Ability to complete work assignments accurately and in a timely manner.
• Ability to communicate effectively, both orally and in writing.
• Ability to handle difficult situations involving patients, physicians, or others in a professional manner. This can include anger, fear, hostility& violence of others.
• Ability to be able to follow orders and document in EPIC in appropriate areas.

 Professional Requirements

• Adhere to dress code, appearance is neat and clean.
• Complete annual education requirements.
• Maintain patient confidentiality at all times.
• Report to work on time and as scheduled.
• Wear identification while on duty.
• Maintain regulatory requirements, including all state, federal and local regulations.
• Represent the organization in a positive and professional manner at all times.
• Comply with all organizational policies and standards regarding ethical business practices.
• Communicate the mission, ethics, and goals of the organization.
• Participate in performance improvement and continuous quality improvement activities.
• Encouraged to take ACLS & PALS within the first year of employment if not already certified.
• Lead regular clinic meetings and in-services.
• Attend all facility required meeting.
• Attend the monthly QC meetings.

Physical Requirements and Environmental Conditions

• Working irregular hours including call hours.
• Exposure to blood and body fluids, blood borne pathogens, communicable diseases, chemicals, radiation (x-ray/electromagnetic energy), potential electric shock.
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
• Mostly inside work w/ good ventilation and comfortable temperature.
• Requires mostly standing and walking and approximately 40% sitting.
• Manage stress appropriately.
• Handle multiple priorities.
• Make decisions under pressure.
• Work in areas that are confined and/or crowded.

III. Duties:

Job Summary

Under direction of the CNO, and/or Provider, care for all patients in the clinic and anywhere else required in the Facility. Demonstrate ability to lead and utilize the appropriate resources, administer correct medications, assist with treatments/procedures and the use appropriate supplies to care for the patient. Following all policy & procedures of FRMC.

Essential Functions

• Promote the mission, vision, and values of FRMC.
• Adherence to policies and procedures of Hospital.
• Performs all assigned tasks in a professional manner in order to reflect the highest integrity of the Nursing Department.
• Oversees the daily operations of the clinic and its staff
• Carrying out doctors’ orders promptly and accurately
• Responsible for:
• Supervision of clinic nurses & receptionist.
• Pouring and administering medications.
• Documenting accurately information, medication, and observations in EPIC/EMR.
• Acknowledging orders of doctors in EPIC/EMR and properly transcribing medications and initiation of medication or treatment.
• Keeping and adequate supply of medicines available.
• Keeping doctors notified of changes in patient condition.
• Responsible for sharing responsibilities in OSIIS with other clinic nurses.
• Completes work assignments in a timely manner.
• Utilizes the appropriate chemicals and supplies according to procedure.
• Uses and maintains equipment properly.
• Assists visitors with directions whenever requested.
• Always introduces self to patients, families, and visitors.
• Supervision of workers and assignment of patients
• Supervising treatments in the clinic.
• Regular attendance medical staff meetings & facility required meetings.
• Available for duty in case of disaster.
• Take verbal orders and telephone and put into EPIC/EMR.
• Reports safety hazards as appropriate.
• Transports trash and hazardous waste to appropriate disposal area.
• Replenishes supplies.
• Follows all infection control practices including hand washing techniques, Standard Precautions, and isolation precautions.
• Maintains set quality standards when performing job duties.
• Works day hours and some Saturdays as needed.
• Ability to do work on his/her own with normal supervision.
• Observes safety precautions at all times.
• Maintains age specific safety precautions.
• Do SQSS daily (beginning and end of shift) and training for SQSS as required.

• Attends all EPIC/EMR training as required.
• The ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Enhance professional growth and development through participation in educational programs, training’s, current literature, in service meetings and workshops; shows responsibility for own professional practice and ongoing education.
• Cooperate with other personnel to achieve departmental objectives, maintain good employee relations and interdepartmental objectives.
• Responsible for the hiring of new staff members as well as the discipline and termination when necessary.
• Manages the completion of staff competencies
• Engages in ongoing feedback with clinic staff regarding the effectiveness of staff members in their roles.
• Creates provider, nurse, and receptionist clinic schedules ensuring complete staffing coverage in conjunction with patient care needs
• Leads monthly clinic staff meetings
• Address patient complaints
• Maintains accurate and up-to-date policy and procedure manuals for the Rural Health Clinic, Specialty Clinic, and 340B Program.
• Gathers and compiles clinic data as necessary to maintain compliance with certain programs and regulations.
• Responsible for vaccine inventory management and storage and handling compliance.
• Completes annual evaluations for clinic nursing and reception staff.
• Participates in annual clinic review of services.
• Coordinates all vaccine clinics (Flu, Hep B, Covid).
• Resolves inter-departmental issues as they arise, working closely with other department managers and administration.
• Monitors all Quality Improvement initiatives for the clinic and assists other departments with QI initiatives as they involve the clinic.
• Oversees development and implementation of new clinic programs and/or services.
• Communicates all pertinent information to clinic providers and staff as necessary.
• Serves as primary point of contact for 340B program.
• Serves as backup to clinic nurses or receptionists as necessary.
• Assists staff in complete reporting of all clinic incidents and occurrences.

AGE OF PATIENTS SERVED:

• All ages are served at Fairview Municipal Hospital including:

Neonate/Infant –      Birth – 1 year

Child/Pediatric –        1 – 11 years

Adolescent –              12 – 17 years

Adult –                         18 – 64 years

Geriatric –                  65 years +v